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Terms of Service

Last Updated: January 15, 2026

1. Agreement to Terms

By accessing or using Remindrr.ai ("Service", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

Remindrr.ai is a B2B SaaS platform that provides contract renewal reminders and expiry tracking services. These Terms apply to all users, including but not limited to businesses, organizations, and individuals accessing the Service.

2. Account Terms

  • You must be 18 years or older to use this Service.
  • You must provide accurate, current, and complete information during registration.
  • You are responsible for maintaining the security of your account and password.
  • You are responsible for all activities that occur under your account.
  • You must notify us immediately of any unauthorized use of your account.
  • We reserve the right to refuse service, terminate accounts, or cancel subscriptions at our sole discretion.
  • One account per company/organization. Multiple accounts may result in suspension.

3. Description of Service

Remindrr.ai provides:

  • AI-powered contract analysis and data extraction from uploaded documents
  • Automated reminder notifications for contract renewals and expiry dates
  • Dashboard for managing contracts and expiry items
  • Optional integrations with third-party services (e.g., Google Calendar)

Important Disclaimers:

  • AI Accuracy: While we use advanced AI to extract contract information, the Service is not a substitute for legal advice. AI-extracted data may contain errors. You are responsible for verifying all information.
  • Reminder Reliability: We make reasonable efforts to send reminders on time, but we cannot guarantee delivery or receipt. You remain responsible for tracking your own contract deadlines.
  • Not Legal Advice: This Service does not provide legal advice. Consult with a qualified attorney for legal matters related to your contracts.

4. Payment & Billing

4.1 Subscription Plans

  • Subscriptions are billed in advance on a monthly or annual basis.
  • All fees are in USD unless otherwise stated.
  • Prices are subject to change with 30 days' notice.
  • You will be notified of any price changes before they take effect.

4.2 Free Trial

  • New users may analyze one (1) contract for free without providing payment information.
  • Free trial data is not saved permanently and will be deleted if you do not upgrade.
  • Only one free trial per company/organization.

4.3 Refunds

  • Monthly subscriptions: No refunds for partial months.
  • Annual subscriptions: Prorated refunds available within first 30 days only.
  • Refunds are at our sole discretion in cases of Service failure or billing errors.

4.4 Cancellation

  • You may cancel your subscription at any time from your account settings.
  • Upon cancellation, you will retain access until the end of your billing period.
  • Your data will be retained for 30 days after cancellation, then permanently deleted.

5. User Responsibilities & Acceptable Use

You agree to:

  • Use the Service only for lawful purposes and in accordance with these Terms.
  • Not upload malicious files, viruses, or harmful code.
  • Not attempt to gain unauthorized access to the Service or related systems.
  • Not use the Service to store or transmit illegal content.
  • Not abuse, harass, or harm other users or our staff.
  • Not scrape, spider, or use automated tools to access the Service without permission.
  • Not reverse engineer, decompile, or attempt to extract source code.
  • Verify all AI-extracted data before relying on it for important decisions.

Violation of these terms may result in immediate account suspension or termination.

6. Data & Privacy

  • We collect and process data as described in our Privacy Policy.
  • You retain ownership of all data you upload to the Service.
  • We do not store raw document text - only AI-extracted metadata.
  • You grant us a license to process your data solely to provide the Service.
  • We implement industry-standard security measures to protect your data.
  • You are responsible for maintaining backup copies of important documents.

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Remindrr.ai and its licensors. The Service is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used without our prior written consent. You may not copy, modify, create derivative works, or reverse engineer any portion of the Service.

8. Third-Party Services & Integrations

The Service may integrate with third-party services (e.g., Google Calendar, email providers). Your use of these integrations is subject to their respective terms and privacy policies.

  • We are not responsible for the availability, accuracy, or security of third-party services.
  • You must separately agree to third-party terms when enabling integrations.
  • We may disable integrations at any time without notice.

9. Limitation of Liability

IMPORTANT: PLEASE READ THIS SECTION CAREFULLY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REMINDRR.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of (or inability to access or use) the Service;
  • Any conduct or content of any third party on the Service;
  • Any content obtained from the Service;
  • Unauthorized access, use, or alteration of your transmissions or content;
  • AI-extracted data errors or inaccuracies;
  • Missed reminders or notification delivery failures;
  • Financial losses due to missed contract deadlines;

IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • The Service will be uninterrupted, timely, secure, or error-free;
  • AI-extracted data will be accurate, complete, or reliable;
  • Reminders will be delivered on time or at all;
  • Any errors in the Service will be corrected;
  • The Service will meet your specific requirements;

11. Indemnification

You agree to indemnify, defend, and hold harmless Remindrr.ai, its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

  • Your access to or use of the Service;
  • Your violation of these Terms;
  • Your violation of any third-party rights;
  • Any content you upload to the Service;
  • Your reliance on AI-extracted data without verification;

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

  • Posting the updated Terms on this page with a new "Last Updated" date;
  • Sending an email notification to registered users;
  • Displaying an in-app notification upon next login;

Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.

Upon termination:

  • Your right to use the Service will immediately cease;
  • Your data will be retained for 30 days for recovery purposes;
  • After 30 days, all your data will be permanently deleted;
  • No refunds will be provided for unused subscription time (except as stated in Section 4.3);

14. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Northern Ireland, United Kingdom, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved through:

  1. Informal Resolution: First, contact us at legal@remindrr.ai to attempt resolution.
  2. Mediation: If informal resolution fails, disputes shall be submitted to mediation.
  3. Arbitration: If mediation fails, disputes shall be settled by binding arbitration.

You agree to waive your right to a jury trial and to participate in class action lawsuits.

15. Miscellaneous

  • Entire Agreement: These Terms constitute the entire agreement between you and Remindrr.ai.
  • Severability: If any provision is held invalid, the remaining provisions will remain in effect.
  • Waiver: Failure to enforce any provision does not constitute a waiver.
  • Assignment: You may not assign these Terms. We may assign them without restriction.
  • Force Majeure: We are not liable for delays or failures due to causes beyond our control.

16. Contact Information

If you have questions about these Terms, please contact us:

  • Email: legal@remindrr.ai
  • Support: support@remindrr.ai
  • Address: [YOUR BUSINESS ADDRESS - TO BE ADDED]

Acknowledgment

BY USING REMINDRR.AI, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

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